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Which area does your request relate to?
Please select
App
Audio
Integration / DoorBird Connect
Credentials
Network
Power Supply
Video
Miscellaneous / Other
Numero di serie / Indirizzo MAC del prodotto
(Where can I find this information? )
Valid MAC Adress
Valid serial number
Please provide valid MAC Adress or serial number
Token oder Benutzer-ID
(Where can I find this information? )
Helpful articles:
iOS and Android Version / Hardware
Electric Door Opener Tamper Protection
RFID
DoorBird IP video door station cannot be added for the live view - "Adding failed."
General Information
Motion Detector
Devolo / HomePlug / Powerline
Cloud Recording
Video recording / Third party systems / Integration
Dimensions of a specific device
Sequence of notification of mobile devices
Mounting height / lens
Cloud Service
Windows / macOS app or browser access
Fixed video internal unit - A1101
Number of end devices
Additional Cameras / Integration of third-party cameras into the Doorbird App
Connection of an electronic door/garage/gate opener or strike
Static IP-Address / DHCP
SIP / IP telephony
Wi-Fi / Wi-Fi problems / ethernet cable
How many devices can be displayed in the live view of the DoorBird app?
Reset to factory defaults / Digital Passport lost / Credentials lost
Power supply
Can I transmit network data and power over two simple bell wires?
Apple Watch
Android TV
Firmware updates
Which menu languages does the D21DKH and D21DKV support on the outdoor display (resident directory etc.)?
Illumination - Bell push button
Connection status messages coming from the speaker of DoorBird IP video door station
Wired outdoor network connection
Overview of available DIN rail power supplies
Dark Mode
KNX
Android - Push Notification does not playback DoorBird ringtones
iOS - Settings - Allow local network
Push notifications are not displayed or only delayed - Manufacturer information
Custom Ringtones
Amazon Alexa / Apple HomeKit / Google Home
Is it possible to set up a party mode (hold open mode) for the DoorBird D1812?
Where can I find information about OSS?
Order ID or invoice number
Valid Order ID
Valid invoice number
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