The connection of our products and our data centers on the Internet is generally encrypted according to the latest standards. Communication between our App and our products in the LAN and via the Internet, i.e. user data, passwords, etc., is encrypted before transmission according to the same standards as those used by banks (SSL).
Comment on AV-TEST's test result of November 11, 2019: After a thorough examination, we have been able to reconstruct the specific case internally. The door station tested was a device from our test and development stock, which AV-TEST obtained from our test department and not from the open market. This door station was in a special developer mode for support and diagnostic purposes. In this mode, the login data was transferred unencrypted in the LAN between the app and the door station. With normal customer devices, communication is, of course, encrypted, between the door station and the App, between the door station and our data center, as well as between our data center and the App.